Name: Nikita Kumari
About
Introducing a dynamic professional with a blend of academic prowess and real-world experience. Currently in pursuit of a Bachelor of Science (B.Sc.) Honors degree, my dedication to education is matched only by their impressive track record. With over 1 year of hands-on experience as a Customer Support Executive at renowned companies like Flipkart and Digital Jockey, they have honed their skills in the art of customer interaction.
My tenure in the industry has been characterized by a range of responsibilities, including deftly handling customer queries, providing seamless support, and nurturing leads to fruition, the proficiency extends to the vital task of prospect generation, wherein I have worked with various projects like Edtech, Insurance, Real state, Child psychology , Gaming app , with both domestic and International clients.
I am proeficient in handling chat ,Voice , Non voice ,Emails
Armed with the confidence that comes from practical experience, that I have learned to strike the delicate balance between quality assurance and quantity – a testament to the commitment towards excellence. With a passion for resolving challenges and a drive to meet customer needs, embody the essence of effective customer service.
Name: Nikita Kumari
Education: 12 th pass
Experience: 1-4 Years
Laptop Available: Yes
Language: English & Hindi
Experience In: Customer Support Executive
Working Type: Part-Time
Skills
- Customer Satisfaction
- Active Listening
- Customer Centric
- Sales
- Situation Handling
- Communication Skills
- meet the given target
FAQ
Pricing
₹4000
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