Name: Nikita Kumari

About

Introducing a dynamic professional with a blend of academic prowess and real-world experience. Currently in pursuit of a Bachelor of Science (B.Sc.) Honors degree, my dedication to education is matched only by their impressive track record. With over 1 year of hands-on experience as a Customer Support Executive at renowned companies like Flipkart and Digital Jockey, they have honed their skills in the art of customer interaction.

My tenure in the industry has been characterized by a range of responsibilities, including deftly handling customer queries, providing seamless support, and nurturing leads to fruition, the proficiency extends to the vital task of prospect generation, wherein I have worked with various projects like Edtech, Insurance, Real state, Child psychology , Gaming app , with both domestic and International clients.

I am proeficient in handling chat ,Voice , Non voice ,Emails

Armed with the confidence that comes from practical experience, that I have learned to strike the delicate balance between quality assurance and quantity – a testament to the commitment towards excellence. With a passion for resolving challenges and a drive to meet customer needs, embody the essence of effective customer service.


Name: Nikita Kumari

Education: 12 th pass

Experience: 1-4 Years

Laptop Available: Yes

Language: English & Hindi

Experience In: Customer Support Executive

Working Type: Part-Time

Skills

  • Customer Satisfaction
  • Active Listening
  • Customer Centric
  • Sales
  • Situation Handling
  • Communication Skills
  • meet the given target

FAQ

Your data is safe & secure here as CRM system is amazing .

For full time there is a discussion needed on chat if you agreed as per my price then surely I can sign up if not then you suppose to go with my given packages .

Once you’ve place the ordered you will get crm access to upload the data so that will start the work and you will notify for any leads on browser or you have to keep open your crm to know leads updated .

If the data accuracy is good & it is a warm lead then i would be taking out nice prospects & meeting schedule

yes i will be providing call recordings by the end of the day as crm system is already maintained for that

Pricing

Basic

₹4000

Get Started Now
Package Name Initial
Description
Delivery Time 5 days
Extra Charge 300
Summary Report I will be providing the summary report by the end of the day with number of call attempts ,call connected details shared & meeting fixed or whatever prospects generated with the call recordings & all
NDA Signature yes
No of OutBound Calls 500
No of InBound Calls 500
Premium

₹11000

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Package Name Intermediate
Description
Delivery Time 7 days
Extra Charge 300
Summary Report I will be providing the summary report by the end of the day with number of call attempts ,call connected details shared & meeting fixed or whatever prospects generated with the call recordings & all
NDA Signature Yes
No of OutBound Calls 700
No of InBound Calls 700
Standard

₹13000

Get Started Now
Package Name Advanced
Description
Delivery Time 10 days
Extra Charge 300
Summary Report I will be providing the summary report by the end of the day with number of call attempts ,call connected details shared & meeting fixed or whatever prospects generated with the call recordings & all
NDA Signature yes
No of OutBound Calls 1000
No of InBound Calls 1000

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