About

I have one year of experience as a telecaller for an eCommerce platform, where I developed strong communication skills and a deep understanding of customer needs. My role involved handling inbound and outbound calls, assisting customers with product inquiries, processing orders, managing complaints, and providing solutions to ensure customer satisfaction. I also worked on upselling products, resolving issues efficiently, and maintaining a high level of professionalism in every interaction. My experience in the eCommerce industry has sharpened my ability to deliver excellent customer service and build strong relationships with clients.