Name: O Vyshag

About

My journey began with a diploma in mechanical engineering, but I soon found my true calling in customer service and eCommerce. With over two years of experience, including roles as an eCommerce Support Associate at Amazon and a B2B Sales role, I’ve learned how to connect with customers, solve problems, and adapt to challenges. Though I faced struggles in sales, it strengthened my resilience and refined my communication skills. Today, I’m focused on growing in customer service, fueled by a passion to make every client interaction impactful.


Name: O Vyshag

Education: Diploma in Mechanical Engineering

Experience: 1-4 Years

Laptop Available: Yes

Language: English, Kannada, Malayalam, Tamil & indi

Experience In: Phone call, Chat & Email

Working Type: Full-Time

FAQ

I specialize in outbound & Inbound customer support, lead generation, and sales assistance. My experience in customer service has prepared me to handle various telecalling needs across different industries.

I focus on clear, effective communication tailored to each client’s specific goals. My approach involves active listening, understanding customer needs, and following up to ensure complete satisfaction.

Yes, I have handled B2B sales and customer retention roles. I understand the importance of building rapport, addressing concerns, and creating value to encourage long-term client relationships.

I am experienced with Salesforce, HubSpot, Freshdesk, Zendesk, and Excel for tracking and CRM management. I’m skilled in using these tools to enhance customer service, streamline workflows, and ensure efficient call management.

I’m flexible and can start on a project within 1-2 days. I am available for part-time and full-time assignments, depending on the project’s requirements.

Yes, I am flexible and can adjust my schedule to work with clients in different time zones. Whether it's for ongoing projects or specific calls, I’m available to meet your needs regardless of location.

Yes, I can help create scripts tailored to specific campaigns, ensuring they are aligned with the client’s goals and tone. I also offer follow-up services to ensure all leads are nurtured and that customers receive timely responses.

I track key performance metrics such as conversion rates, call quality, customer satisfaction, and follow-up effectiveness. I regularly review performance to identify areas for improvement and ensure the campaign's success is aligned with the client’s objectives.

Pricing

Basic

₹3500

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Package Name Essential Telecalling
Description Outbound & Inbound Customer calls for Lead Generation and Essential Customer Support.
Delivery Time 2 days
Extra Charge 1500
Summary Report Essential Performance Report
NDA Signature Yes
No of OutBound Calls 50
No of InBound Calls 50
Standard

₹7500

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Package Name Pro Telecalling Service
Description Outbound & Inbound Calls for Lead Generation, Sales, and Customer Service.
Delivery Time 7 days
Extra Charge 1500
Summary Report Detailed performance analysis
NDA Signature Yes
No of OutBound Calls 100
No of InBound Calls 100
Premium

₹10500

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Package Name Ultimate Telecalling Excellence
Description Comprehensive Outbound & Inbound Calling for Lead Generation, Sales, and Customer Support.
Delivery Time 14 days
Extra Charge 2500
Summary Report Extensive report with actionable insights
NDA Signature Yes
No of OutBound Calls 200
No of InBound Calls 200

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Package Name: Pro Telecalling Service
Amount: 7500
Description: Outbound & Inbound Calls for Lead Generation, Sales, and Customer Service.
Delivery Time: 7 days
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Package Name: Ultimate Telecalling Excellence
Amount: 10500
Description: Comprehensive Outbound & Inbound Calling for Lead Generation, Sales, and Customer Support.
Delivery Time: 14 days
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